TERMS

Terms & Conditions
of Website Use

Terms & Conditions
of Website Use

TERMS AND CONDITIONS OF USE
OF THE WEBSITE ARCANIST.GR

The Arcanist.gr website is available to its registered members as an electronic platform for information and purchase of products/services, and to the public for information about the company’s activities. Our website also includes an E-shop, which has its own specific terms of use listed below.

Before visiting or using the website and services at the Arcanist.gr web address, the visitor/user must carefully read the terms and conditions listed below (hereinafter referred to as the “Terms”), which govern all content, usage, and service provision through Arcanist.gr. If the visitor/user does not agree with the Terms, they should not use the Arcanist.gr website, as using the website implies automatic and unconditional acceptance of the Terms.

OWNERSHIP AND RESTRICTIONS OF USE

The information contained in this Website, including but not limited to photos, designs, diagrams, logos, images, and texts, graphics, plans, depictions, and any software program available on or through this website, in whole or in part, except for any explicitly recognized third-party rights, constitutes intellectual property and is protected and/or registered under Greek Trademark and Intellectual Property Laws and International Conventions, and all relevant rights are reserved.

Users are prohibited from reproducing, reprinting, distributing, publishing, selling, transferring, modifying in any way, creating derivative works, or using any content or data available on or through this website in any way, without the express prior written consent of Arcanist.gr.

Any information obtained through this website can be presented, reformatted, and printed solely for personal, non-commercial use.

To request permission or additional information on these matters, contact:

Copyright Administrator,

Arcanist.gr

37 Vaktriani, 15772, Zografou, Attica

or write to e-mail: info@arcanist.gr

The services and products of the Arcanist.gr website are available only to legally competent individuals who can form legally binding contracts under applicable law for personal use and subject to full and unconditional acceptance of the Terms.

For full use of the Arcanist.gr website, each visitor can create a personal account and become a “Registered User” by providing Arcanist.gr with the following information, such as username, full name, gender, date of birth, brief profile description, password, address, country, email address, and bank account details or debit/credit card details. During registration, it is recommended not to use the real name as a username, as it is visible to other users. However, it is explicitly clarified that initially visiting and browsing the Arcanist.gr website does not require any registration, commitment, or provision of any personal information from the visitor.

Each user agrees to provide true, accurate, current, and complete registration information about themselves if they choose to register and maintain and update it as necessary to keep it true, accurate, current, and complete.

If for any reason the user does not provide true, accurate, current, and complete registration information or if Arcanist.gr has reasons to suspect that the registration information does not meet the above criteria, then Arcanist.gr reserves the right to terminate or suspend the user’s account for any current or future use of all or part of its services.

If a user no longer wishes to use the Arcanist.gr website, they cannot terminate their account on their own initiative but may request in writing from Arcanist.gr, which is obligated to delete the user’s personal information but is entitled to retain the transaction record.

Each user is not allowed to disclose their password to third parties but is obliged to keep it confidential. Otherwise, they are liable for any transaction, debt, liability, act, or omission made with their user code until the proven written notification of Arcanist.gr. In any case, the burden of proof always lies with the member who claims the lack of identification and not with the other party or Arcanist.gr.

The user is solely responsible for the use of the Arcanist.gr website and the selection of products and services.

The administrators of the Arcanist.gr website can suspend or terminate any user’s account at any time and without justification if they suspect that the user has engaged in illegal activity concerning the Arcanist.gr website or if the user violates the Terms.

DISCLAIMER OF LIABILITY

Arcanist.gr does not provide any warranties regarding the material provided on this website, which is provided entirely “as is”. Arcanist.gr does not represent or warrant the accuracy, completeness, validity, or suitability for specific purposes of the information and services provided through this website and, to the greatest extent permitted by applicable laws, disclaims all warranties and representations, including implied or statutory warranties of quality, merchantability, or good performance of the information or services, based on law or commercial practice or customs.

Arcanist.gr is not responsible for the temporary unavailability of the website, for the interruption of individual or all of its functions, or for its malfunction. Specifically, Arcanist.gr is not responsible for technical problems that may affect transactions. The Arcanist.gr website may be temporarily unavailable partially or wholly due to maintenance or other reasons, without the user or member being able to make claims against Arcanist.gr.

Arcanist.gr reserves the right to remove any part of the content of this website at any time, without notice, at its absolute discretion, and for any reason or no reason.

LIMITATION OF LIABILITY

Arcanist.gr will not be liable for any loss or damage that may result from the reliance the user places on information obtained through this website or any linked site or from any omission or delay in updating the data on the website.

Arcanist.gr and its officers, directors, employees, and representatives do not assume any liability and will not be liable for damages caused or viruses that infect users’ computer equipment or other property due to access, use, or browsing of this website or any linked site, or due to downloading from the user of material, data, texts, images, audiovisual data from this website or any linked site. Arcanist.gr cannot guarantee and does not guarantee continuous, uninterrupted, or secure access to the website.

In no event will Arcanist.gr or any of its officers, directors, employees, or representatives be liable for any damage, loss, claim, injury, or any incidental, indirect, consequential damage of any kind (including, without limitation, lost profits or replacement costs), based on contract, tort, strict liability or otherwise at law, caused by or related in any way to: (i) any use of the website or any linked site or their content, (ii) any failure or delay (including, without limitation, the use or inability to use any part of this website or any linked site), (iii) the act or omission of an obligation by Arcanist.gr, even if Arcanist.gr was aware of the possibility of such damages.

Arcanist.gr is in no way related to third parties who are not related to it and provide or advertise services through this website. Any claim for breach or delay regarding the services offered or advertised through this website by third parties unrelated to Arcanist.gr is limited to claims against the persons providing these services. Arcanist.gr and its officers, directors, employees, and representatives hereby disclaim all liability based on contract, tort, strict liability or otherwise, including without limitation liability for direct, indirect, incidental, consequential, indirect damage related to the services offered through this website, including without limitation liability for act, error, omission, damage, loss, delay, or irregularity due to fraud or negligence.

PERSONAL DATA, PRIVACY, AND DISCLOSURES

See the Privacy Policy and Personal Data Protection Statement HERE

MISCELLANEOUS PROVISIONS

Access to and use of password-protected areas of this website is restricted to authorized users only. Unauthorized individuals attempting to access these areas of the website may be subject to prosecution.

Arcanist.gr reserves the right to store information on the user’s computer in the form of “cookies” or similar files to modify the website to respond to users’ preferences. The Cookie Policy can be found HERE

The website may contain links to other websites provided solely for the user’s convenience and not as an endorsement by Arcanist.gr of the content of these other websites. Arcanist.gr is not responsible for the content of any other websites and makes no warranty regarding any other website or the content or material located on them. Access to other websites is at the users’ own risk.

Arcanist.gr reserves the right to pursue all lawful claims for breaches of these rules and Policies, including the right to block access from specific IP addresses to this website.

The user agrees to indemnify and hold harmless Arcanist.gr, third parties providing services through its website, and its officers, directors, employees, and representatives for any damage, legal cause, or claim caused by users beyond the liability described herein or by third parties due to the users’ use of this website.

Arcanist.gr reserves the right to modify these Terms at any time, and users are deemed to have been informed and bound by any changes to these Terms.

APPLICABLE LAW & JURISDICTION

These Terms are governed by the provisions of Greek Law, the directives and Regulations of European Law, and the relevant international provisions and must be interpreted according to the rules of good faith, commercial practices, and the economic and social purpose of the right. In the event that any provision is deemed contrary to the law and therefore invalid or void, it ceases to be effective, but the other terms herein must not be affected in any case and will continue to remain in full force. The users of the Arcanist.gr website agree to be subject to Greek Laws and hereby waive their right to invoke the provisions of private international law of their country of residence. Users consent and submit to the exclusive jurisdiction of the courts of Athens for all matters and disputes that may relate to or arise from their use of the website.

REPORTING VIOLATIONS

If you believe that any element on the Arcanist.gr website violates intellectual property rights, trademarks, trade secrets, publicity rights, image rights, privacy rights, or any other private right, you can contact Arcanist.gr at:

Address: 37 Vaktriani, 15772, Zografou, Attica

Phone: 2107005791

Email: info@arcanist.gr

Copyright © 2021 Arcanist.gr All rights reserved.

Eshop Terms Arcanist (GR) TERMS OF USE OF THE ARCANIST ONLINE STORE (GR)

INTRODUCTION The website “www.arcanist.gr/shop” includes the online presence of our company’s e-shop under the name “Social Cooperative Enterprise of Collective and Social Benefit ARCANIST – Action for the Welfare of Companion Animals” and the distinctive title “Arcanist KoinS.Ep” (hereinafter referred to as the “Company”), with registration number ΑΓΕΜΚΟ 000154403011, headquartered in Attica, at 37 Vaktriani Street, postal code 15772, as legally represented, with VAT number 996826230, phone 2107005791, email info@arcanist.gr.

These terms of use of our online store constitute the contractual framework governing any transaction related to the mentioned products for sale between our Company and the users entering our website – consumers, and describe the way our Company operates and organizes, based on the special legal framework that applies to distance contracts and e-commerce, as well as the regulations of the Civil Code and subject to any other specific provisions applicable in this case. These terms of use are clearly, explicitly, and understandably worded, respecting the provisions of good faith and commercial practices, as well as the provisions governing the validity of legal transactions.

These terms of use are consumer-oriented and fully compliant with the legislation on distance contracts and e-commerce (especially Presidential Decree 131/2003 on e-commerce) applicable in Greece. The Company is obliged to modify these terms of use in case of a change in the applicable legislation to be compatible with the new legislation and undertakes the obligation to inform the users of the website of any change/modification of the terms of use.

Users entering our website and using the services of our online store declare that they have read these terms of use, accept them unconditionally, and have been informed of everything mentioned in them before making any transaction with our Company. If a user visiting our website does not agree with any of the included terms of use, they must refrain from using the online store and any service it provides.

Therefore, before proceeding with your browsing within our online store, please confirm that you have read and fully understood these terms of use and that you accept them, as any use or/and transaction henceforth with our Company through the Store entails full and unconditional acceptance thereof.

Both our Company and the users of our website declare that they are bound by these terms of use and fully comply with their content. If any user entering our website has any questions regarding these terms of use or needs any further clarification or information about the products of the online store, they can contact our Company and communicate with the customer service department at phone 2107005791 or via email at info@arcanist.gr.

In case our Company has erroneously entered any incorrect information on a product of our online store, such as, for example, its price, characteristics, etc., the Company declares that it will promptly correct the error and inform the users. The Company declares that it makes every effort to avoid inadvertent errors in the listing of products in our online store.

Our Company aims to provide immediate and comprehensive service to users visiting the online store, and for this reason, it seeks to fully inform them about the terms of use that govern the operation of the website so that our customers are safeguarded. Our Company provides easy, immediate, and continuous access to these terms of use BEFORE the consumer is bound by a distance contract.

Otherwise, beyond the following terms of use, the provisions of the applicable legislation for distance contracts and e-commerce apply, even if not provided for in these terms of use.

CONSUMER INFORMATION REQUIREMENTS Our Company is the distance seller (supplier) to the consumer (user of the online store) according to the applicable provisions of the legislation.

Our Company provides users visiting our online store with the following information BEFORE they are bound by a distance contract in a clear and understandable manner:

a) the main characteristics of the products of our online store, which are available by category and by product. The user visiting the online store can find out by following the search instructions provided on our website and clicking on the name of the respective product. Specifically, for each product appearing on our website, there is a photo of it, its main characteristics are described, its total price, including VAT and any other fees, as well as the shipping costs. Our Company reserves the right to unilaterally change the prices of its products by modifying the prices listed for each product on the website.

b) the identity of our Company (commercial name, distinctive title, etc.),

c) the geographical address where our Company is located and the phone number, fax number, and email address so that the user of the online store can contact us quickly and efficiently,

d) the total price of the products, including VAT and any other fees, as well as all additional shipping, delivery, or postage charges and any other costs, or when these charges cannot reasonably be calculated in advance, the fact that such additional charges may be required. The consumer is not required to pay charges or other costs for which our Company has not complied with the obligation to inform about these additional charges or other costs.

e) the arrangements for payment, delivery, execution, and the deadline within which our company undertakes to deliver the products,

f) where there is a right of withdrawal, the conditions, the deadline, and the procedures for exercising the right of withdrawal (according to clause 6 I of the present). Further, our Company provides a sample “Withdrawal Form,” which is listed in Section B of the Annex of Law 2251/1994, as it applies today, and is available on our website, and the consumer can complete it electronically.

g) the existence and terms of deposit of money or other financial guarantees that must be paid or provided by the consumer whenever requested by our Company.

The above information forms an integral part of the distance sales contract and cannot be changed unless explicitly agreed by the contracting parties.

The Company guarantees that these terms of use are accurate and in effect and that all information and characteristics of the products of our online store are accurate and complete.

For any complaint or grievance, users (consumers) can contact our Company through the telephone line 2107005791 to resolve issues.

DEFINITIONS For the contracts concluded online between our Company (supplier) and our customers (consumers), where the following terms are encountered in the terms of use of our online store, the following definitions are given according to Article 3 of Law 2251/1994 “Consumer Protection,” as codified by YA 5338/2018: Codification of Law 2251/1994 (A` 191) “Consumer Protection” into a single text” and applies today:

a) “Consumer”: any natural person acting for purposes not falling within their commercial, business, craft, or liberal professional activity.

b) “Supplier”: any natural or legal person, regardless of whether governed by private or public law, acting, even through another person acting on their behalf or account, for purposes related to their commercial, business, craft, or professional activities.

c) “Sales contract”: any contract under which the supplier transfers or undertakes to transfer the ownership of goods to the consumer, and the consumer pays or undertakes to pay the price, as well as any contract involving both the provision of goods and services.

d) “Distance contract”: any contract concluded between the supplier and the consumer within an organized system of distance sales or service provision without the simultaneous physical presence of the supplier and the consumer, exclusively using one or more means of distance communication, such as email, telephone, fax, or the internet, until the time of the contract’s conclusion.

Otherwise, the definitions contained in Article 3 of Law 2251/1994, as codified and in effect today for the sale contracts of the products mentioned in our online store, concluded between our Company and our customers, apply.

ORDER SUBMISSION PROCESS – CONCLUSION OF THE DISTANCE SALES CONTRACT Placing an order through the online store available on our website constitutes the conclusion of a distance sales contract, according to the definition given above and the applicable legislation. The ability to conclude a valid distance sales contract is available to the user visiting our website if they have legal capacity according to the relevant articles of the Greek Civil Code. Orders placed by legally incompetent persons are void and do not bind the Company, reserving the right to claim any damage resulting from the invalidity from the person with whom the transaction was made.

The process of placing an order through our online store includes the following steps:

A) Placing an order requires activating a selection icon titled “Buy It” under each product of our online store.

B) Completing a special online order form with all necessary user information, which must be valid (full name, postal address, contact phone numbers, email address).

C) Unconditional acceptance (“I accept”) of the terms of the sales contract and these terms of use of the online store, which the user has been previously informed of. The distance sales contract is concluded with the consumer’s acceptance by law.

At the start of the order submission process, it is clearly and legibly stated on our website whether there are delivery restrictions and which payment methods are accepted.

Accepted payment methods are considered:

i) Credit cards: Credit card charging is done upon completion of the order and sending the confirmation to the consumer as mentioned below. The Company has taken all necessary measures for the security of transactions via credit card, and all credit cardholders are subject to validity checks. ii) Cash on delivery at the time of delivery of the products. In this case, the consumer will be charged an additional fee of …. euros (including VAT). Upon completing the above steps in the order submission process, our Company provides immediate confirmation to the consumer of the concluded distance sales contract by sending a copy of the order (which can be stored) via email and no later than at the time of delivery of the products. The above confirmation includes all the information provided in the above clause 2 and the prior express consent and acceptance of the sales contract terms and these terms of use.

The consumer’s order automatically implies a payment obligation.

If a distance sales contract is to be concluded by telephone, our Company is obliged to confirm its offer to the consumer, who is only bound when they sign the offer or have sent their written consent. These confirmations must be communicated on a durable medium.

SHIPPING AND DELIVERY OF PRODUCTS Our Company collaborates with SPEEDEX A.E. for the shipment of its products. Our products are shipped only within Greece, with the corresponding shipping charges based on the address, within two working days at the latest from the date of order submission.

In case of a shortage or any delay in the shipment of the products, our Company informs the consumer.

CONSUMER RIGHTS I. Right of withdrawal – refund:

The consumer has a period of fourteen (14) calendar days to withdraw from the distance sales contract without providing reasons and without any charge beyond the direct cost of returning the products. This period ends 14 calendar days from the day the consumer acquires physical possession of the products.

Before the withdrawal period expires, the consumer informs our Company of their decision to withdraw from the contract. For this purpose, the consumer can i) either use the model withdrawal form listed in Section B of the Annex of Law 2251/1994, available on our website, filling it out electronically, ii) or make any other clear statement presenting their decision to withdraw from the sales contract. In these cases, our Company immediately communicates to the consumer a confirmation of receipt of this withdrawal on a durable medium.

Exercising the right of withdrawal terminates the parties’ obligations to execute the distance contract or conclude a distance contract in cases where an offer was made by the consumer.

Our Company returns any payment received from the consumer, including, where applicable, delivery costs, without undue delay and within fourteen (14) calendar days from the day it was informed of the consumer’s decision to withdraw from the contract. The refund is made using the same means of payment used by the consumer in the initial transaction unless the consumer has explicitly agreed otherwise, and provided that the consumer does not incur any costs resulting from the refund. If the consumer has explicitly chosen a delivery method other than the least expensive standard delivery method offered by our Company, our Company is not required to refund additional delivery costs.

It is noted that in all the above cases, as in any case, the consumer retains their general right to withdraw from the sales contract and return the product due to legal or actual defects or lack of agreed qualities that they discover after receiving and using it, according to the general provisions of Articles 540 and following of the Civil Code, Article 5 of Law 2251/1994, and the other provisions of consumer protection and generally of the buyer.

II. Returns of products:

In case of withdrawal, the consumer is obliged to return the products or transfer them to our Company or to a person authorized by it to receive them without undue delay and within 14 calendar days from the day they announced their decision to withdraw from the contract, according to the above clause. The deadline is met if the consumer sends back the goods before the 14 calendar days period expires. The consumer bears only the direct cost of returning the goods unless the return is due to our Company’s error, in which case the cost of return is borne by our Company.

To avoid consumer inconvenience, the condition of the products and the integrity of their packaging should be checked upon delivery of the order to identify any obvious defects. In case any defect is found during the quality control of the returned product, our Company must contact the consumer to resolve the issue.

The consumer is liable for any reduction in the value of the products only as a result of handling the goods other than what is necessary to establish the nature, characteristics, and functioning of the goods. The consumer is obliged to send the product in excellent condition and without altering its packaging.

The right of withdrawal as provided above does not apply to products manufactured according to the consumer’s specifications or clearly customized items, upon the consumer’s special order (custom-made products), as well as goods that may deteriorate easily.

The return of products is made to the postal address of our Company mentioned above.

TRANSFER OF RISK The risk of loss or damage to the products passes to the consumer when they or a third party designated by the consumer, other than the carrier, acquires physical possession of the products. However, the risk passes to the consumer upon delivery to the carrier if the carrier has been instructed by the consumer to transport the goods and the choice was not offered by the supplier, without prejudice to the consumer’s rights against the carrier.

INVALIDITY OF TERMS The invalidity of any terms of use does not render the other terms invalid. The non-exercise by our Company of its rights arising from these terms does not imply its waiver of these rights. The Company is not liable for breaches of these terms due to force majeure, such as extreme weather conditions, earthquakes, floods, fires, emergencies, etc.

INTELLECTUAL PROPERTY RIGHTS This website and all related intellectual and industrial property products, including, indicatively, distinctive titles and marks, trademarks, images, graphics, photos, designs, texts, etc., constitute the intellectual property of our Company and are protected by the relevant provisions of Greek law, European law, and international conventions on intellectual property. Any copying, analog/digital recording, and mechanical reproduction, distribution, transfer, processing, resale, creation of a derivative work, or misleading the public about the actual content provider of the website content is prohibited. The reproduction, reissue, uploading, announcement, dissemination, or transmission or any other use of the content in any way or medium for commercial or other purposes is only allowed with the prior written consent of our Company. The names, images, logos, and distinctive marks representing our Company’s online store or third parties and their products or services are exclusive trademarks of our Company or third parties, protected by the relevant laws on trademarks and community and international laws. Their appearance on the website should not, in any way, be construed as a transfer or assignment of a license or right to use them.

SECURITY – COOKIES – LINKS: For safe browsing in our online store and the security of transactions with it, our Company takes all appropriate measures adopting modern high-quality security standards according to market trends, such as high levels of SSL (Secure Socket Layer) encryption technology by Thawte, activated during the entry of sensitive personal data, providing encrypted 256-bit communication.

Like the majority of websites on the internet, our online store has the ability to use cookies to provide each user/customer with information and better services (order status, personal settings, etc.) as well as to effectively and promptly process orders. Cookies are small alphanumeric files sent and stored on each user/customer’s computer, storing settings and choices already made on the online store, so these appear automatically during future visits to our online store and help our Company understand how you use our online store. We note that cookies do not cause any harm to users/customers’ computers or the files stored on them. However, it is clarified that through the browser settings, the user/customer can delete already stored cookies at any time, prevent the installation of new cookies, or ask for the user’s permission each time a cookie is to be installed on their computer.

Furthermore, in our online store, you may find links leading to other websites managed by third parties or belonging to third parties (natural or legal persons) not connected with our Company. In this case, it is clarified that our Company bears no responsibility for the content of these linked websites and their use by our users/customers, as they are beyond our Company’s control. The indication of these links does not imply any statement by our Company regarding their reliability, safety, and content, the services, and products provided through them, and their use is solely at the users/customers’ own risk. Therefore, for any issue that may arise during the user’s/customer’s browsing of these linked websites of our online store or in connection with transactions with them, our Company bears no responsibility.

RETURN POLICY Our Company’s return policy is to accept any product back within 14 calendar days from the day of its delivery (as evidenced by the carrier’s consignment note used).

I. Our Company accepts responsibility for sending the wrong, damaged, or generally defective product. In this case, the replacement is made without shipping charges or a full refund if replacement is not agreed upon.

To ensure your rights regarding the return, we recommend using the shipping company from which you received the product with a record of the shipment’s condition, as we cannot take responsibility if the returned product does not reach our offices (and therefore replacement or refund is not possible). The customer always has the responsibility of sending the product back to our offices, as a recipient, our Company cannot search for your package in any postal/courier.

Please enclose in the package your written request for replacement/refund. You can also send us the withdrawal form electronically or call us at 2107005791 and let us know if you want to replace a product or inform us of any complaints about our products and services.

II. For the return of a non-wrong, non-damaged, or generally non-defective product, the customer bears the return shipping costs.

Before returning a non-wrong, non-damaged, or generally non-defective product, please check if the basic requirements of our Company’s return policy are met:

The product is in a condition that can be resold (with the manufacturer’s tags, without wear, dirt, etc.) The product has not been “personalized” (no name and/or number has been printed, no patches have been added, etc.) The product was not on sale at the time of purchase. You have the receipt (or invoice) to present it with the return. If the product meets the above criteria, you can freely send it back to us for replacement or a refund. Otherwise, we reserve the right to refuse the return.

Replacement is only possible for the same product.

III. The address for returns is: 37 Vaktriani, 15772, Athens

VERY IMPORTANT: Before any return, it is necessary to contact us (via email or phone) and obtain our consent for the return you wish to make. Otherwise, our Company reserves the right to refuse the acceptance of your return.

Additionally, you should include the receipt (or invoice) that was sent to you with the package you received from our Company to complete the return process successfully (otherwise, if you do not have the relevant document, the return of products is not possible).

IV. Orders not delivered

In case an order was not delivered due to the recipient’s fault, a refund (for credit card payments) is possible for the value of the product once the package is returned to our Company. A refund is not possible for the shipping cost. Also, a refund is not possible for a product that has been personalized in any way (e.g., engraved or printed).

PAYMENT METHODS By Credit or Debit Card

By Cash on Delivery

By Credit Card The customer can pay the sale price and other agreed charges and costs by charging a credit (Visa, Maestro, Mastercard, American Express), debit, or prepaid card issued by a recognized Greek or foreign Bank accepted by our Company. The payment is made in full.

The credit card charge is made after checking and certifying the details and validity at the approval and acceptance of the order by the Company, which entails the conclusion of the sale (the charge can be made even if one or more items are not immediately available and need to be ordered from suppliers). The customer is solely responsible for the correct recording and truth of the credit card details, and our Company bears no responsibility in case of an error.

By Cash on Delivery The customer can pay the sale price and other agreed charges and costs via cash on delivery, i.e., by paying the amount owed to the Company’s authorized collector, distributor at the declared delivery place in the order. For all sales with cash on delivery payment, confirmation and acceptance of the order are done as in all cases in writing (email correspondence), but in this case, an additional telephone confirmation is made directly with the customer.

APPLICABLE LAW, JURISDICTION These terms of use of our Company’s online store and generally the transactions concluded between the Company and its users are governed by Greek law, while the Courts of Athens are competent for resolving any disputes.

PERSONAL DATA, PRIVACY, AND DISCLOSURES See the Privacy Policy and Personal Data Protection Statement HERE

SECTION B` Withdrawal form template

(fill in and return this form only if you wish to withdraw from the contract)

– To Arcanist KoinS.Ep, 37 Vaktriani, 15772, Athens, info@arcanist.gr:

– I/We () hereby notify that I/we () withdraw from my/our () contract of sale of the following goods ()/for the provision of the following service (*)

– Ordered on ()/received on ()

– Name of consumer(s)

– Address of consumer(s)

– Signature of consumer(s) (only if this form is notified on paper)

– Date_________

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